Key Accounts - Fall 2015

Program Description: It is critical for utilities to proactively work with key accounts in their service territories to better understand their needs. These accounts contribute significantly to the local economy, and offer essential revenues for local energy providers. Sharing best practices and seeking to develop creative solutions, key account professionals who direct or manage their department gather to explore a wide range of topics, including: alternative energy options, customer appreciation and education, organizational approaches and metrics for managing key account departments, setting goals, business and economic development, succession planning and training needs.

Who Should Attend:

• Directors and senior managers of key account departments 
• Senior key account managers 

For more information contact Kevin Sullivan at (971) 255-4973 or sullivan@westernenergy.org.

General Cancellation Policy: Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome.

Participation Policy: Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.